Contract · Federal

Civilian Human Resources Benefits Contact Center (HRBCC)

Agency: DEPT OF DEFENSE / DEPT OF THE NAVY
Location: NORFOLK, VA
Amount: Amount not listed
Posted: Sep 3, 2026
Set-aside: None (open competition)
NAICS code: 561422 - Administrative and Support Services (general category) look up NAICS codes
PSC code: R431 - Support- Professional: Personnel Recruiting Services

Timeline

Posted

Sep 3, 2026
Status

Closing soon

What contracts like this typically pay

No award history yet for this category (NAICS 561422).

What this contract is for

Agency: DEPT OF DEFENSE / DEPT OF THE NAVY
Location: NORFOLK, VA
NAICS: 561422 - Administrative and Support Services (general category)
Scope: Federal

SOURCES SOUGHT: This requirement is to provide all contact center personnel and management, and services necessary for the operation of the Department of the Navy (DON) Civilian HRBCC, a dedicated single service contact center (contractor personnel will be dedicated to the taskings within this contract).

The contractor will provide the full range of support to current and separated Navy civilian employees and prospective employees.

The contractor will provide technical guidance, employee entitlements, advice, and information to employees about the Federal Employee Health Benefits (FEHB), the Federal Employees Group Life Insurance (FEGLI), the Thrift Savings Plan (TSP), the Federal Dental and Vision Insurance Programs (FEDVIP), and the Federal Long Term Care Insurance Program (FLTCP).

Official solicitation and documents

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View the official listing on SAM.gov

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How to bid on this

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Submit your proposal by the deadline, using the exact submission method the official listing states. A technically on-time bid sent the wrong way is often treated as late.

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